By accessing or using the YDPMS property management system (the "Service") operated by YatraDham Eservices Private Limited ("we," "us," or "our"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, you may not use our Service.

Eligibility Requirements:

• You must be at least 18 years of age
• You must have the legal capacity to enter into binding agreements
• You must not be prohibited from using the Service under applicable laws
• Business users must have authority to bind their organization to these Terms

These Terms constitute a legally binding agreement between you and YatraDham Eservices Private Limited. By creating an account or using our Service, you represent that you meet all eligibility requirements.

YDPMS is a comprehensive property management platform that provides the following services:

Property Management Tools:

• Property listing and portfolio management
• Tenant screening and application processing
• Lease agreement creation and management
• Rent collection and payment processing
• Financial reporting and analytics

Booking and Reservation System:

• Online booking platform for short-term rentals
• Calendar management and availability tracking
• Guest communication and check-in coordination
• Rate management and dynamic pricing tools

Maintenance Management:

• Work order creation and tracking
• Vendor management and scheduling
• Maintenance request submission and processing
• Photo documentation and progress updates

Communication Platform:

• Messaging system between users
• Automated notifications and reminders
• Document sharing and storage
• Multi-channel communication tools

Financial Services:

• Secure payment processing
• Automated rent collection
• Expense tracking and reporting
• Tax document generation

We reserve the right to modify, update, or discontinue any aspect of our Service at any time with reasonable notice to users.

Account Responsibility:

• You are responsible for maintaining the confidentiality of your account credentials
• You must provide accurate, current, and complete information
• You are liable for all activities that occur under your account
• You must promptly notify us of any unauthorized use

Prohibited Activities:

• Using the Service for illegal or fraudulent purposes
• Violating any applicable laws, regulations, or third-party rights
• Attempting to gain unauthorized access to our systems
• Transmitting viruses, malware, or other harmful code
• Harassing, threatening, or abusing other users
• Creating false or misleading property listings
• Manipulating reviews or ratings
• Scraping or harvesting data without permission

Content Standards:

• All content you submit must be accurate and truthful
• Property listings must comply with fair housing laws
• Photos and descriptions must accurately represent properties
• Communications must be professional and respectful
• You may not post discriminatory or offensive content

Compliance Requirements:

• You must comply with all applicable housing and rental laws
• You are responsible for obtaining necessary licenses and permits
• You must follow local zoning and tax regulations
• International users must comply with their local laws

Account Creation:

• You must provide accurate registration information
• Each user may maintain only one active account
• Business accounts require authorized representative registration
• Account verification may be required for certain features

Security Measures:

• You must use a strong, unique password
• Enable two-factor authentication when available
• Log out of shared or public devices
• Report suspicious account activity immediately
• Keep your contact information current for security notifications

Account Suspension:

We reserve the right to suspend or terminate accounts for:

• Violation of these Terms
• Suspected fraudulent activity
• Extended periods of inactivity
• Non-payment of fees
• Abuse of our Service or other users

Subscription Fees:

• Service fees are charged according to your selected plan
• Fees are billed in advance on a monthly or annual basis
• Pricing is subject to change with 30 days' notice
• All fees are non-refundable except as required by law

Transaction Processing:

• We process payments on behalf of property managers and landlords
• Transaction fees apply as outlined in our fee schedule
• Funds are transferred according to your selected payout schedule
• We reserve the right to hold funds for security or compliance reasons

Payment Methods:

• We accept major credit cards and bank transfers
• Payment information must be kept current
• Failed payments may result in service suspension
• You authorize automatic billing for subscription renewals

Taxes:

• You are responsible for all applicable taxes
• We may collect and remit taxes where required by law
• Tax documents will be provided as required
• International users are responsible for their local tax obligations

Refunds and Disputes:

• Subscription fees are generally non-refundable
• Transaction disputes are handled according to our dispute resolution process
• Chargebacks may result in account suspension
• We reserve the right to investigate and reverse fraudulent transactions

Our Intellectual Property:

• The Service and all related technology are owned by YatraDham Eservices Private Limited
• Our trademarks, logos, and brand elements are protected
• You may not copy, modify, or reverse engineer our software
• We retain all rights not expressly granted to you

Your Content:

• You retain ownership of content you upload to our Service
• You grant us a license to use your content to provide the Service
• You represent that your content does not infringe third-party rights
• We may remove content that violates these Terms

Third-Party Content:

• Some features may include third-party content or services
• Third-party content is subject to separate terms and conditions
• We are not responsible for third-party content or services
• You must comply with third-party terms when using integrated services

License to Use:

We grant you a limited, non-exclusive, non-transferable license to:

• Access and use the Service for its intended purposes
• Download mobile applications on your devices
• Use our API according to our developer terms (if applicable)

Service Availability:

• We strive for high uptime but cannot guarantee uninterrupted service
• Scheduled maintenance may temporarily limit access
• We are not liable for service interruptions or technical issues
• Users are responsible for maintaining backup records

Limitation of Damages:

To the maximum extent permitted by law:

• Our liability is limited to the amount you paid us in the 12 months preceding the claim
• We are not liable for indirect, incidental, or consequential damages
• We disclaim liability for lost profits, data loss, or business interruption
• Some jurisdictions may not allow these limitations

Third-Party Services:

• We integrate with various third-party services and providers
• We are not responsible for third-party service failures or issues
• Third-party terms and conditions apply to their respective services
• You use third-party services at your own risk

User Interactions:

• We are not party to disputes between users
• Users are responsible for resolving conflicts directly
• We may provide tools to facilitate resolution but are not obligated to do so
• We rec